Privacy policy

Privacy Policy (US visitors and customers)

Last updated: October 8, 2026

1. Who we are

This website and store are operated by Bramble Germany GmbH, Nienstedtener Marktplatz 29, 22609 Hamburg, Germany ("Dr. Förster", "we", "us"). Contact: info@drfoerster.de, phone +49 40 64 83 98 82.

2. Information we collect

  • Order and account information: name, shipping and billing address, email address, phone number (optional), order and payment details.
  • Newsletter: your email address and, if provided, your first name and language.
  • Device and usage information: IP address, browser and device type, pages viewed, referring website, and store events such as viewed products, cart and purchases, collected through cookies and similar technologies.
  • Messages you send us: the content of emails or contact form messages.

3. How we use it

  • to process and ship your orders and handle returns and refunds;
  • to provide customer service;
  • to send our newsletter if you signed up (you can unsubscribe at any time via the link in every email);
  • to understand how our store is used and to improve it;
  • to measure our advertising, for example whether a visit from Google led to a purchase;
  • to prevent fraud and comply with legal obligations.

4. Service providers we share information with

We do not sell your personal information for money. Some of the analytics and advertising cookies described above may count as "sharing" for cross-context behavioral advertising or "targeted advertising" under certain US state laws. You can opt out of this at any time (see section 6).

5. Cookies

We use cookies that are necessary for the cart, checkout and security, as well as analytics and advertising cookies. You can manage your choices through the "Your privacy choices" link in the footer of our website. We also honor Global Privacy Control (GPC) signals sent by your browser as an opt-out of sale or sharing.

6. Your rights

Depending on the state you live in (for example California, Colorado, Connecticut, Virginia, Texas and other states with consumer privacy laws), you may have the right to:

  • know what personal information we have about you and receive a copy;
  • correct inaccurate information;
  • delete your personal information;
  • opt out of the sale or sharing of your information and of targeted advertising;
  • not be discriminated against for exercising these rights.

To make a request, email info@drfoerster.de or use the "Your privacy choices" link. We will verify your request using the email address linked to your order or account and respond within the time required by law. You may use an authorized agent to make a request on your behalf. If we decline your request, you may appeal by replying to our response.

7. How long we keep your information

We keep your information only as long as needed for the purposes above or as required by law. Order and invoice records are kept for up to ten years because of German tax and commercial law obligations.

8. Data transfers

We are based in Germany, and some of our service providers process data in the United States and other countries. Your information is protected by contractual safeguards with these providers.

9. Children

Our store is not directed at children under 16, and we do not knowingly collect personal information from them.

10. Security

Our website uses SSL/TLS encryption. You can recognize a secure connection by "https://" in your browser's address bar.

11. Changes

We update this policy when our data practices or the law change. The version published here always applies.